Product

Design

Heller Product Designer

Heller de Paula

Working at the intersection of Design, Strategy, Leadership, and Growth to build scalable digital products.

16+ years of experience • Product Design • Product Strategy • UX Research • Stakeholder Management • Discovery • Design System • Leadership

📍 São Paulo, SP, Brazil

Featured Cases

Product Design and Strategy

Complex Problem Solving

Logo Electrolux

After-sales Portal

Home Appliances
Logo Cielo

App

Merchant Acquiring

Logo PagBank 2

App

Digital Banking

Logo PagBank 2

Card Hub

Digital Banking

Logo Faberhaus Play

Growth Strategy

Proprietary Product

Logo Cielo

Smart POS

Merchant Acquiring

DesignOps and Leadership

Sustainable design growth

Logo Wunderman Thompson Technology

Design Leadership

Enterprise Technology

Logo PagBank 2

Design System

Digital Banking

Logo Vivo

Design System

Telecommunications

Communication at Scale

Structuring systemic communication

Logo Faberhaus Play

Sales Growth Creatives

Proprietary Product

Logo Faberhaus Play

Strategic Presentation

Proprietary Product

RESULTS FROM A RECENT PROJECT

-79%

CAC

+257%

Conversion

-15%

Operating cost

+369%

ROAS

See the detailed results in the  Growth Strategy Case Study

Key experiences

Product Design end-to-end

• Product Discovery

UX/UI Design

Design System

Applications Web and Mobile

Complex Digital Platforms

Product Strategy

Design Leadership

Design Ops

Stakeholders management

Facilitation and Workshops

Analytics and Metrics

Growth Design

Strategic CRO

Experimentation
and tests

Landing Pages

Conversion Funnels

Storytelling for Products

Research and Synthesis

Ideation and Variations

Prototyping and Analysis

Documentation and Synthesis

Workflow Automation

Exploration of Solutions

About

Throughout my career as a product designer, I have worked on building digital products for organizations of various sizes, leading initiatives in complex environments and connecting strategy, research, user experience, and technology to transform problems into scalable solutions.

I work at the intersection of design, business, and technology to solve real-world problems, always focusing on clarity, impact, and continuous evolution.

In recent years, alongside my hands-on leadership roles in companies, I founded Faberhaus Play, where I create digital products and help knowledge workers become more productive and achieve a better work-life balance.

Testimonials

Heller Bullet Azul 001

Alice Lucena - Design Director wrote: Heller is a very intelligent person. This allows him to navigate smoothly across different topics and projects (often complex ones that no one fully understands yet) and communicate with different audiences with the same ease. He also excels at facilitating group dynamics. He is a natural communicator. He has extensive knowledge about design and processes, which makes him a reference in the field. On top of that, he is extremely didactic and therefore a great mentor.

Heller Bullet Azul 001

Rafael Marques - HR Manager wrote: I worked with Heller during an important part of my professional journey. With exceptional leadership, great partnership with the business and a broad strategic vision, he brought innovative ideas, clarity, impact and results of outstanding quality. His technical knowledge is top-notch and easily applicable through functional, contemporary methodologies that make execution viable. Very self-taught, with incredible teaching skills, responsible as a team leader, ethical, and always generating positive impact on results and visibility for the company and clients.

Heller Bullet Azul 001

Paula Vio - Head of Design wrote: Heller has been a fundamental person in my career. From day one, he believed in my potential, trusted me and encouraged me to take bigger steps — always with constructive provocations that helped me grow. As a manager, he is impeccable: he cares about the design team with genuine attention, respects individual differences and creates a safe environment for everyone to develop. With deep mastery of the design process, he carries a true toolbox and knows exactly when and how to use each tool. Besides that, he is a natural facilitator, super organized, agile and a constant source of inspiration for those who work with him.

Heller Bullet Azul 001

Luciana Terceiro - Design Manager wrote: Heller was an invaluable collaborator on our team. He always brought innovative ideas, thorough research, and co-creation methods to every project. I still remember his well-organized folder full of tools, methods and structures to drive innovation! Beyond his professional abilities, Heller stands out as a genuinely amazing person — collaborative, insightful and generous with his knowledge. I strongly recommend Heller for any innovation or design team!

Heller Bullet Azul 002

Get in touch

Recent blog posts

PT & EN

Heller de Paula

Design audit can change everything and, as one scene in The Accountant (2016), could begin with something surprisingly small. An […]

Heller de Paula

Auditoria de design pode mudar tudo, no filme O Contador, de 2016, por exemplo, uma funcionária percebe que alguns números […]

Heller de Paula

Every new job requires adaptation. You learn new processes. You understand the company’s culture. You meet new people. You follow […]

Heller de Paula

Entrar em uma empresa exige adaptação. Aprender novos processos. Entender a cultura. Conhecer as pessoas. Respeitar regras. Tudo isso faz […]

Heller de Paula

A few months ago, I started a simple habit. Whenever I came across an interesting Product Design job posting, I […]

Heller de Paula

Há alguns meses eu comecei uma rotina que parecia simples. Toda vez que encontrava uma vaga interessante de Product Design, […]

Rolar para cima