Strategic Design Sprint
for a Smart POS Launch
Role
Design Lead responsible for planning and facilitating a large-scale Design Sprint to define and validate a new Smart POS solution for one of Brazil’s leading payment companies.
Challenge
Validate a new product concept involving customers, executives, and multidisciplinary teams while reducing implementation risks and aligning strategic decisions before development.
Approach
Designed and facilitated the entire Design Sprint process, coordinating 12 working groups with the support of eight facilitators, leading workshops, stakeholder alignment sessions, and prioritization activities.
Capabilities
Design Sprint
Service Design
Design Thinking
Product Discovery
Workshop Facilitation
Co-creation
Stakeholder Management
Innovation
Product Strategy
Design Leadership
Process
Overview
Planning
& Tests
Execution
Highlighted
Results
• 200 participants engaged.
• 12 workshops coordinated.
• Strategic validation before development.
• Three concepts prioritized by executive leadership.
• One initiative moved into Agile development.
• Strong alignment across Product, Business, Customers, and Leadership.